Automate return process for your Shopify store. Allow customer to submit product returns request without contacting customer service.

  • Delight your customers with an excellent return experience, building loyalty and trust
  • Self-service returns
  • Send proactive status notifications
  • Track all return statuses in one interactive dashboard
  • Branded returns page on your store
  • Customizable theme
  • Return labels generation
  • Offers combinations of refund, exchange and store credit
  • Customized eligibility rules for discounted items

How it works

  1. Sign up for an AfterShip account for FREE.
  2. Go to All Apps > 'Support Returns Center' > Shopify.
  3. Enter your Shopify store URL or Install directly at Shopify app store.


With Return Centers, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.

★ Your branded Returns Page

Customizing your Return Centers by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.

★ Email return status

Keep you and your customers in the loop via email for return status.