AfterShip Returns Center is the best alternative to Return Magic for your eCommerce store.
Analyse important tracking data, e.g. expected delivery date, signature and delivery time.
View order and tracking details together. Empower support reps to resolve tickets faster.
Mark shipments as delivered, lost or returned to sender individually or in bulk via CSV.
Find shipments easily by delivery status, carrier, customer email and other parameters.
Load shipments faster with a CSV file. You can import CSV file via FTP as well.
Download raw shipment data to identify and proactively address delivery issues.
Try Returns Center free for 14 days and decide later. No credit card required.
All the basics for you to get started
$0
3 returns per month
Give your customers an engaging & seamless return experience to retain brand loyalty.
Gain visibility into all the return requests in one place to fasten your return process.
Give proactive updates of returns status to drive customer loyalty and reduce enquiries.
Manually upload a pre-paid return label if the carriers are not yet supported.
Generate discounted USPS pre-paid return labels. No minimum shipping volume.
30-day or 60-day return policy? Set return window easily to avoid unnecessary returns.
Collect feedback from customers while keeping the returns process seamless.
Enjoy all must-have features
$9mo
20 returns per month
($0.50 per extra shipment)
Everything in Free, plus:
Set up smart routing rules to ensure items are sent back to the right place at minimal cost.
Limit your customers to submit only one return request for the same order to reduce cost.
Automatically generate pre-paid return labels upon approval to accelerate return process.
Automatically generate pre-paid return labels upon approval to accelerate return process.
Allow customers to return to the store and shop more when they return products physically.
Sync shipments to AfterShip to easily monitor delivery statuses of all return shipments.
MOST POPULAR
Advanced features for businesses
$199mo
1,000 returns per month
($0.50 per extra shipment)
Everything in Essentials, plus:
Create custom return experience for different countries and regions.
Offer customers personalized returns experience with the multi-lingual returns pages.
Understand your return performance to plan inventory better and improve product offerings.
Wrong size or color? Allow customers to select available variants for product exchange.
Shopify stores can process refunds directly to increase operational efficiency.
Issue gift card in a click after receiving returned product to drive repurchase.
Enterprise-grade service level
Custom
3,000+ returns per month
Everything in Pro, plus:
Enjoy promised customer support and API uptime SLAs with our enterprise plan.
Resolve tickets faster with our dedicated account manager. Enterprise plan only.
Get quality customer support with our 24/7 email support for any plans.
Get professional help to integrate with external systems or carriers. Enterprise only.
Allow organization owner to invite members and manage membership.
We will provide a custom API rate limit based on your tracking volume.
AfterShip Returns Center has everything you need to provide the best returns experience.
Give your customers an engaging & self-service return experience to retain brand loyalty.
Gain visibility into all your returns in one place to fasten your return process.
Give proactive updates of returns status to drive customer loyalty and reduce inquiries.
Set up smart routing rules to ensure items are sent back to the right place at minimal cost.
Understand your returns process performance to plan inventory better and improve product offerings.
