Works well with other platforms

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Branded returns page

Give your customers an engaging & self-service return experience to retain brand loyalty.

  • Drive after-sales engagement
  • Automated return process
  • Reduce return rate

Returns management portal

Gain visibility into all your returns in one place to fasten your return process.

  • Increase operational efficiency
  • Reduce fraud rate
  • Gain visibility into returns

Return notifications

Give proactive updates of returns status to drive customer loyalty and reduce enquiries.

  • Enhance brand recognition
  • Boost customer confidence
  • Convert returns into repurchases

Return method settings

Allow shoppers to control how they want to return. Drive customer satisfaction.

  • Seamless returns experience
  • Easy setup
  • Enjoy lowest USPS rates

Refund and exchange settings

Recapture revenue by offering customers store credit or exchange as refund options.

  • Drive repurchase
  • Simple setup
  • Drive repurchase

Non-returnable rules

Clearly identify which items are eligible for return to eliminate customer confusion.

  • Reduce return requests
  • Boost customer satisfaction
  • Increase operational efficiency

Routing rules

Set up smart routing rules to ensure items are sent back to the right place at minimal cost.

  • All rules in one place
  • Reduce operating costs
  • Change rules anytime


Understand your returns process performance to plan inventory better and improve product offerings.

  • Actionable insights
  • Define your return strategy
  • Improve customer experience

Apps & developers

Connect AfterShip Returns Center with other applications easily, including Shopify, Magento, and WooCommerce.

  • Seamless integration with carriers
  • Save development cost
  • Scalable APIs

Give your customers an engaging & seamless return experience to retain brand loyalty.