Returns Center features

Analytics

Understand your return performance to plan inventory better and improve product offerings.

Reduce return rate

Use returns data to improve return workflows and inventory planning.

Define your return strategy

Free returns or not? See your return performance and decide.

Improve customer experience

Easily identify the product issues and key gaps in your return process.

Works well with other platforms

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31%

31% of retailers say that managing the returns process has an impact on their profit margin.

Actionable insights

Keep improving your return policy and routing to drive a lower return rate.

Improve your product offerings

Get customer feedback to resolve product issues earlier and improve customer experience.

Know the return reasons

Find out key return reasons to resolve product issues earlier and improve customer experience.

Optimize return routing

Introduce new return methods or resolutions and monitor their performance.

Give your customers an engaging & seamless return experience to retain brand loyalty.