Returns features

Return notifications

Give proactive updates of returns status to drive customer loyalty and reduce inquiries.

Return notifications
Enhance brand recognition

Enhance brand recognition

Give customers timely updates on their returns. Send customized emails aligned with your brand voice.

Boost customer confidence

Boost customer confidence

Give customers a sense of security with on-time return status updates via email.

Convert returns into repurchases

Convert returns into repurchases

Embed engaging marketing assets to encourage customers to shop again.

Works well with other platforms

shopify logo whitebg
Shopify plus
Magento
Bigcommerce
Woocommerce
Squarespace

44%

44% of shoppers rate returns notifications as one of the key elements of the best returns experience.

Customers love transparancy

Customers love transparancy

Send proactive returns and refund status notifications to drive customer loyalty and reduce inquiries.

  • Pending approval
  • Approved
  • Rejected
  • Return reminder
  • Items returned
  • Shipment Received
  • Resolved
Customers love transparancy
Reduce customer enquires

Reduce customer enquires

Inform customers clearly how to ship items back and attach a return label for easy returns.

Reduce customer enquires
Coming soon
Coming soon

Drive additional sales

Make every return update a possible sales opportunity and drive customer engagement.

Drive additional sales
Keep your warehouse informed too!

Keep your warehouse informed too!

Notify support and inventory management teams on the latest returns for quick processing.

Keep your warehouse informed too!
Serve customers better globally

Serve customers better globally

Delight your customers with multilingual email notifications to enhance the returns experience.

Serve customers better globally
Customize look and feel

Customize look and feel

Increase brand recognition with customized email notifications of return updates.

Custom HTML template

Custom HTML template

Have the most control over your email content for technically savvy marketers.

Remove Returns Center branding

Remove Returns Center branding

Foster brand awareness with fully branded notifications without Returns Center's stamp.

Create a world-class post-purchase experience