Returns Center features

Return method settings

Allow shoppers to control how they want to return. Drive customer satisfaction.

Seamless returns experience

Allow customers to select easily the returns method instead of reading a long returns policy.

Easy setup

Easily configure returns methods to align with your returns policy.

Enjoy lowest USPS rates

Generate discounted USPS pre-paid return labels. No minimum shipping volume.

Works well with other platforms

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47% of shoppers indicate that an easy-to-print label as the key element of the best returns experience.

Auto-generate return labels of 12 carriers

Provide prepaid return labels upon approval to accelerate the return process.

  • Discounted USPS labels
  • FedEx
  • UPS
  • DHL

Allow returns to a store.

70% made new purchases in a store while returning items.

Drop off at FedEx or Walgreens (US only)

Show QR code to return at particular FedEx Offices and Walgreens Locations without printing a label.

Eco-friendly returns policy for a greener planet

Refund and reward your customers without shipping back the original items – through green returns.

  • Avoid unwanted returns
  • Cut down shipping costs
  • Save on supply chain costs
  • Reduce unwanted waste
  • Eliminate carbon emissions

Upload label file or tracking number

Manually upload a prepaid return label or allow customers to enter the tracking number.

Give your customers an engaging & seamless return experience to retain brand loyalty.