As Wish grew, we needed a system to get accurate and timely tracking information.
Enter order ID and email to look for order to start the returns request.
See all items of the order, and choose which item and the quantity you wish to return.
Select a returns reason and enter notes for retailers.
Your customer can view the latest returns status (e.g. pending approval), and see the shipping instructions and RMA number once the request is approved.
Customer can choose to use their own shipping method, and enter their tracking number to view the tracking status on the portal.
Scalable shipment tracking solution for eCommerce businesses.