Try Returns Center free for 14 days. No credit card required.

  1. Starter


    5 returns
    per month

    $2 per extra return

    All features included

  2. Essential


    20 returns
    per month

    $0.5 per extra return

    All features included

  3. Growth


    100 returns
    per month

    $0.5 per extra return

    All features included

  4. Pro


    400 returns
    per month

    $0.5 per extra return

    All features included

  5. Advanced


    1,000 returns
    per month

    $0.5 per extra return

    All features included

  6. Enterprise


    Designed for top brands and high volume retailers

    Contact Sales

Features included in all plans

Self-service returns icon

Self-service returns

Customers can view returns policy and submit returns request in a three simple steps without email exchanges.

Notifications Icon

Send proactive status notifications

Keep customers informed of returns status and delivery status updates automatically.

Manage returns icon

Manage returns & RMA requests no link

View and manage returns statuses of all customer requests easily. RMA is automatically generated upon approval.

Returns page icon

Returns Page

A simple and mobile responsive page for your customers to see your returns policy and lookup order to start the returns process.

Generate RMA Icon

Generate RMA automatically

Returns Center automatically generate a RMA number once returns request is approved.

Generate Label Icon

Return labels generation

Automatically send out prepaid return labels upon approval.

Why should I use Returns Center?

Returns Center helps you to provide customers an interactive hassle-free returns experience. Customers can easily view your returns policy and submit returns request easily, while retailer gets full visibility of all the returns request and tracks returned shipments to process returns faster.

What if I go over my plan’s monthly returns quota?

If you exceed your monthly quota you will still be able to receive return requests. Extra return charges depends on your plan: Starter $2 each, Essential/Growth/Pro/Advanced $0.5 each.

Why should I have a clear and easy-to-understand policy?

40% of customers that made a return bought a replacement item from the same retailer, meaning you have more loyal and returned customers. UPS study also notes that 62% of shoppers find returns policy is a key when seasrching and selecting product.

Should I provide a pre-paid label in the package?

Instead of providing pre-paid label in the box, many retailers choose to provide a self-service returns experience where customers can choose their returns method, e.g. returns to store, and print out shipping labels if customers prefer to ship back the item.

Top eCommerce brands choose AfterShip.

Scalable returns solution for eCommerce businesses.

View all customer reviews

  • As Wish grew, we needed a system to get accurate and timely tracking information.

  • Soundbrenner, using AfterShip to be a company that cares with passion

Simplify returns to build customer trust and loyalty now.

Risk free. No credit card is required.