Pricing

It is free till early 2018.

  1. Starter

    $10/mo

    20 returns quota
    per month

  2. Growth

    $30/mo

    100 returns quota
    per month

  3. Pro

    $100/mo

    800 returns quota
    per month

  4. Elite

    $400/mo

    5,000 returns quota
    per month

Features included in all plans

Self-service returns icon

Self-service returns

Customers can view returns policy and submit returns request in a three simple steps without email exchanges.

Notifications Icon

Send proactive status notifications

Keep customers informed of returns status and delivery status updates automatically.

Manage returns icon

Manage returns & RMA requests no link

View and manage returns statuses of all customer requests easily. RMA is automatically generated upon approval.

Returns page icon

Returns Page

A simple and mobile responsive page for your customers to see your returns policy and lookup order to start the returns process.

Generate RMA Icon

Generate RMA automatically

Returns Center automatically generate a RMA number once returns request is approved.

Tracking status Icon

Enter tracking number and see delivery status

Merchant or customer can enter tracking number and view the tracking status.

Why should I use Returns Center?

Returns Center helps you to provide customers an interactive hassle-free returns experience. Customers can easily view your returns policy and submit returns request easily, while retailer gets full visibility of all the returns request and tracks returned shipments to process returns faster.

What if I go over my plan’s monthly returns quota?

If you exceed your monthly quota you will still be able to receive return requests. Extra return charges depends on your plan: Starter $0.05 each, Growth $0.02 each, Pro $0.01 each, Elite $0.005 each.

Why should I have a clear and easy-to-understand policy?

40% of customers that made a return bought a replacement item from the same retailer, meaning you have more loyal and returned customers. UPS study also notes that 62% of shoppers find returns policy is a key when seasrching and selecting product.

Should I provide a pre-paid label in the package?

Instead of providing pre-paid label in the box, many retailers choose to provide a self-service returns experience where customers can choose their returns method, e.g. returns to store, and print out shipping labels if customers prefer to ship back the item.

Top eCommerce brands choose AfterShip.

Scalable shipment tracking solution for eCommerce businesses.

View all customer reviews

  • As Wish grew, we needed a system to get accurate and timely tracking information.

  • Soundbrenner, using AfterShip to be a company that cares with passion

Simplify returns to build customer trust and loyalty now.

Risk free. No credit card is required.